FAQs

Do You Ship To My Country?

Yes, Prints by Mee® ship worldwide.

Please be aware custom fees may apply to some countries as orders are shipped from the UK

 

When Will I Receive My Order?

UK orders take up to 11 Working Days (Working Days do not include weekends or bank holidays).

Europe is up to 13 Working Days (Working Days do not include weekends or bank holidays).

The rest of the world is up to 16 working days (Working Days do not include weekends or bank holidays).

Shipping times can vary if Royal Mail is experiencing delays (this is unfortunately out of our control and does not warrant a refund)

How Can I Edit My Order After It's Been Placed?

Please let me know within 24 hours if you need to edit your order. After 24 hours there is a guarantee that your order will have started to be processed and cannot be edited.

Please contact printsbymee@outlook.com or @printsbymee on Instagram.

Can I See The Design Before It's Made?

Unfortunately, due to the high volume of orders and each one being hand drawn, Prints by Mee® is unable to send a preview of the design before making it.

Please make sure images and information is correct before placing the order.

Can I Cancel An Order After It Has Been Placed?

If you wish to cancel your order, please let me know within 24 hours. Once the order has been started, it cannot be refunded due to personalisation. Please view our Refund Policy for more info.

Custom Fees

Orders are sent from the UK, this means there may be custom fees to your country. This is the customers responsibility to pay.